Current international travel restrictions remain in place. Click here for the latest updates:

Frequently asked questions about trips to Cuba

Cuba is moving forward into a "new normality" and is gradually opening up its tourist services.

These are the most frequent questions asked FAQ, by our clients. Please be aware that, although we will try to keep the information updated, the situation may change depending on the epidemiological state on each territory, so we recommend you to verify all the important information at the time of making your reservation.

All the provinces of the country with the exception of Havana, Ciego de Avila, Sancti Spíritus and Pinar del Río have entered this new normality.


Current situation in Cuba

All the airports, excluding Havana's, are ready to welcome the commercial flights. The Cayo Coco airport will only receive international tourism due to the epidemiological situation in Ciego de Avila.

The operations of the international navies are resumed, in the territories currently under the new normality.

The General Customs of the Republic of Cuba establishes baggage limitations of up to two pieces of luggage in the cargo hold, up to 32 kg each, but you should check with your airline if you have baggage limitations set below those established by Customs controls.

All travelers will be met by medical professionals. They will be tested for PCR (free of charge) and may continue to their trip. The test result will be ready 24-48 hours later.

Filling out the Health Declaration is mandatory for all travelers arriving in the country.

In that case, you will be transferred to an isolation center. The same procedure will be followed with the people you have had contact with.

 It is compulsory for you to enter the country with a medical insurance that covers COVID-19. Please contact the airline to find out how to acquire one.  All costs for treatment, hospitalization and ground transportation after detection of the illness will be assumed by the traveler either through his/her medical insurance or direct payment.

The use of a mask is mandatory for travelers in the airport and in the common areas of the hotel. Be sure to include as part of your luggage these means of protection or others that you consider needed for your personal protection.

Accommodation in private houses is allowed in those territories that are included in the new normality phase.

It is possible to make excursions to all the territories that are included in the new normality.

In Cayo Coco, Cayo Guillermo and Cayo Cruz, the excursions will only be possible within the limits of the Cayos. Tourists will not be able to travel to Ciego de Ávila because it is in a phase of autochthonous transmission and closed to tourism.

Yes, the car hire is reactivated on territories that are in the new normality.

Travel information resources

We’re providing a list of resources for your convenience. Please check with your relevant local authority if your country’s travel advisory is not featured below. As the situation evolves, please regularly check the advisories relevant to you for updates.


United Kingdom
United States of America