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(347) 758-4209


Address:

25 Broadway, 9th Floor, Manhattan, NY 10004 



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ASSISTANCE IN CUBA

HAVANA

(0)5 279 9533 (Deisy)

(0)5 212 3211 (Mayvis)

(0)5 285 5323 (Maykeem, Airport)

VARADERO

(01)5 285 2323 (Pedro Luis)

CAYO SANTA MARIA, ENSENACHOS, LAS BRUJAS

(01)5 211 9768 (Yenier)

SANTIAGO DE CUBA

(01)5 285 5730 (Fernando)

HOLGUIN

(01)5 271 3480 (Carlos Rafael)

BARACOA

(0)21 64 51 64 (Roger)

TRINIDAD

(01)5 285 6855 (Floor)

Customer Testimonials

Testimonials to of
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Never was I treated so well as in Cuba.
United States of America
January 21, 2017
Mid 2016, I began to arrange for a trip to Cuba for four people. We returned to the U.S. on 13 Jan. 2017. This trip was a dream trip for my sister after she had a heart attack. I am well-traveled and do not use tour operators, but because this was Cuba and my sister has serious health problems and had never traveled, I found Cuba Travel Network. I knew nothing of the company and knew no one who had used the company so that I could get feedback. Javier Arevalo is the one who replied to my inquiries. From the first contact, Javier was wonderful to work with. He was prompt, accurate, patient, professional. From my first inquiry, he sent information on how to get started, what to expect, the unique dealings for travel from the US to Cuba, and options. We are on opposite coasts so there is a time difference, but he responded to my emails in a timely way, and if he was going to be away, he let me know and when I could expect the hear from him. I appreciated the price quotes too. Javier presented prices when I asked, but when I confirmed the reservations, the prices were always less than the quote. That is always a wonderful surprise.

In Cuba, I was overwhelmed by the service we received. As I said, I have done a lot of travel, often for business. Never was I treated so well as in Cuba. All the providers were professional, and each of the services was flawless, from the first meeting at the airport to the taxi ride back for our departure. The properties where we stayed were excellent. Transportation comfortable and reliable. The excursions were fun and educational, all the guides were knowledgable, patient, and fun, and the meals were great.

Finally, I looked at other tour operators, and did not find a better price than yours.

Thank you. Many people have asked me to give them the contact information for Cuba Travel Network. I told them to wait until our return so that I could see how the trip went. I will be referring everyone who asks to you. Thank you for our wonderful trip. I hope to go again, and I know I will be using Cuba Travel Network.

Please use any or all of my comments for marketing if you feel they are relevant.
Mary Lundberg
mi viaje a Cuba fue todo un encanto, los guias siempre fueron puntuales, excelentes profesionales y dinámicos durante cada una de las estadias.
Puerto Rico
January 4, 2017
Primeramente te escribo para agradecerte la excelente labor que realizaste al crear mi paquete de viaje. Jane, mi viaje a Cuba fue todo un encanto, los guías siempre fueron puntuales, excelentes profesionales y dinámicos durante cada una de las estadias. Los hoteles escogidos ofrecieron un trato de excelencia, la limpieza y el servicio estuvo siempre. De igual forma el Homestay escogido en Trinidad. Judith fue excelente, su rico desayuno y amabilidad durante la estancia en su hogar. Cada una de las actividades estuvo del todo de mi agrado así como también de Emilio.

Los restaurantes, el show de cabaret, Viñales, Cienfuegos, Trinidad, Santa Clara, el tour por la ciudad de día como de noche fueron estupendos. Ambos estamos encantados con lo que fue nuestras vacaciones y con la continuidad de los servicios que nos ofrecio Maybe en cuba.

Una vez más, estoy más que agradecida con tu excelente servicio, cuenta con nuestras referencias, referido de clientes y cómo no, unas segundas vacaciones a tu amado país Cuba.

Sinceramente,
Enid G. Gonzalez
! I will absolutely recommend Cuba travel > network to all who ask me about going to Cuba.
United States of America
January 1, 2017
Javier change lived to loved the trip to Cuba!!! The hotel was fantastic for many reasons. Open air, beauty, music and location second to none! All the tours were fantastic and on time with great guides!! Missed the boat through cave due to long line but loved horse back riding option!! Being prompt and being able to count on the tours transfers occurring as promised is a must and happened without a hitch.

Communication is limited as we expected but follow through on your part was so important to us! I will absolutely recommend Cuba travel network to all who ask me about going to Cuba. The five day visit was perfect for us. I think a lot of first timers to Cuba will like the five day visit.

We loved the trip immensely.

Communication ahead of time and follow through are the two most important things for American travelers! Feliz Año Nuevo!! I will never forget this trip!!
Mike Naber
All in all a very good experience and we loved Cuba so much that we may go back in the Spring of 2018.
United Kingdom
December 22, 2016
Dear Mayen
Just a brief email to thank you for your help and to confirm that everything went really well: all of the hotels were good and the transfers all worked well (plus we met the local representative in Trinidad). All in all a very good experience and we loved Cuba so much that we may go back in the Spring of 2018. It was very good being met and greeted by your representative at Havana Airport as well on the first day! It then felt that everything was going to work smoothly which it did.

One particular comment (of praise) for the drivers who were going to take us from Trinidad back to Havana. The air-conditioning broke down shortly after leaving Trinidad and we drove on with the windows open which was fine though noisy. When we got to the A1 (?) the drivers stopped for a coffee and found another taxi that was empty, had air-conditioning and was going to Havana. So we swapped cars! It was most thoughtful of them. At first we thought that they were going to drive the new car, but it turned out that the driver of the other car was going to drive us. It was a very thoughtful action to have taken. So please pass our comments back through your representative Flora. The best drive however was the one from Havana to Cienfuegos – the car was comfortable and the driver was the best by far in terms of his driving.

But a wonderful time overall!!

If we were to think about late Spring 2018 – after the crowds have departed – what is the best time for good prices before the summer heat and by when would one need to have booked?

Kind regards and best wishes for Christmas and the New Year.
David
Just to thank you again and your company for the great service and support during our trip to Cuba
UNITED ARAB EMIRATES
December 22, 2016
Hi Daniel and Floor, Just to thank you again and your company for the great service and support during our trip to Cuba – we enjoyed all the excursions that we booked with Cuba Travel Network and will happily recommend you to our friends – my best wishes to you for the holiday seasons for 2016, thank you.
Thank you for arranging such a nice trip to Cuba for us
United States of America
November 30, 2016
Dear Javier, Thank you for arranging such a nice trip to Cuba for us, I have attached a few photos from our weekend in Havana-we really enjoyed ourselves and already can't wait to come back some day. A few people have already asked for your contact information from my company where I work, because they'd like to plan trips there in 2017. So hopefully now you will have some more business! I had an especially moving journey, having been to Cuba as a member of the US National Team in Swimming for the Pan American Games in 1991. The tour guide we had for our Hemingway tour made a special stop to take us to the pool where I won two gold medals, so I have included that photograph here too and a few other nostalgic ones. It was such a great moment to relive some of these memories. Thanks again, Alex
Thank you so much for a wonderful holiday
Australia
November 17, 2016
Dear Cuba Travel Network,

Thank you for the wonderful Private Tour that you organised for my daughter and I. We had a fantastic time. Our driver Fernando was a very good driver and we had a very relaxing, comfortable trip. Our tour guide Omar was very professional and helpful. He was so informative and he and teh driver really did everything they could to make our trip enjoyable. The restaurants we were taken to excellent and the food and atmosphere were always very good. All the excursions were wonderful and it was just great to have it all so well organised. We didn't have to worry about anything. We really could not have chosen a better trip or company to deal with. Thank you so much for a wonderful holiday.

Regards Helen Clare
Thank you so much for the birthday gifts you gave my husband, Ed
United States of America
November 4, 2016
Dear Javier,

We had a FANTASTIC trip to Cuba, and cannot thank you enough! We have never been treated so well, and everything went off without a hitch!

Thank you so much for the birthday gifts you gave my husband, Ed – we all enjoyed the bottle of Havana Club Rum and the dinner show!

Your Customer Assistance Agent, Maykeen Abreu,, went way above and beyond our expectations. He met us every morning at the hotel to make sure we were taken care of, and even accompanied us to the airport to expedite our departure. He was professional, informative, good natured, and absolutely accommodating.

All of our excursions exceeded our expectations. The drivers and guides were prompt, professional, knowledgeable, accommodating, and fun to be with! I would highly recommend each one!

It was truly a trip of a lifetime – in large part because of you and your associates!

We are spreading the word that Cuba Travel Network is THE BEST for travel to Cuba!

Sincerely,
Denise Andrews
You and your company make excellent Ambassadors representing your country.
United States of America
October 25, 2016
Elio,

Just a short note to thank you for all you have done for me and Lindsay. You were most kind in helping us obtaining a reservation for the two resorts we were interested in staying at in Cuba. You conducted yourself in a completely professional and competent manner. It reflects positively on Cuba Travel Network as well as Caribbean Travel that they employ people such as yourself (…) Thank you my friend. You are the first Cuban (in Cuba) that I have had to deal with and you and your company make excellent Ambassadors representing your country.

After emailing you my dates and resort choices you very quickly responded back to me with a great price. As you know we Americans are a very impatient people. We want something done not tomorrow, or even today but yesterday. You always got back to me in minutes not hours and when I wrote back you followed up just as quickly with the answers I was looking for (...) I will of course hold off any final judgement about your company until my friend and I check in with both resorts (I expect they will honor the vouchers we have obtained from Cuba Travel Network) but assuming everything goes well I can assure you that we will be urging our friends to contact your company in the future.

Likewise, my friend and I travel every year to somewhere in the Caribbean and we will certainly look into Caribbean Travel Network when it comes to future travel in that areas of the world.

Very Respectfully
Ken Carrano
Namens de Domino Sport Team L'Equipe willen we je bedanken voor de goede service dat we hebben gekregen van Cuba Travel Network.
Curacao
October 14, 2016
Meyan goedemorgen,

Namens de Domino Sport Team L'Equipe willen we je bedanken voor de goede service dat we hebben gekregen van Cuba Travel Network. Alles was goed geregeld vanaf de eerste stap op het vliegveld van Cuba. Nogmaals bedank.

Onze volgende reis voor 2017 willen we graag naar een van deze landen namelijk Costa Rica, Puerto Rico, Peru of Colombia. De vraag aan u is of me ook in een van die landen iets kan aanbieden.

Met vriendelijke groet
Dominó Spòrt Team L'Equipe
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